If the web version is working, then the app is certainly working fine as well. You can do this by visiting, and check. If you are having issues with connecting or loading the app, then we suggest checking if the servers are working fine. You may not have known this, but WhatsApp is not peer-2-peer, therefore, users must rely on the company’s servers at all times. Read: WhatsApp Desktop app crashing or freezing. If everything fails, then how about uninstalling either version of the tool, redownload it, and install once more to see if that is good enough to solve all problems.įor those who are still having problems despite reading the above guide, please let us know in the comments, and we will certainly get back to you as soon as possible. That is quite disappointing, so it would be best to just use the version from the Microsoft Store if you are seeking a sense of freedom to perform manual update tasks.
You will have to download and install the latest version. If you are using the x86 version, you know, the one downloaded from the official WhatsApp website, well, there is no way at this time to manually initiate an update. If you are using WhatsApp UWPapp from the Microsoft Store, then to update it, we suggest launching the Store, then visit the section, Download and Updates and click on Check for Updates. Restart the computer, then make attempts to run WhatApp again to see if it is working as it should again. Click on the compatibility tab, then under the section that says Run this program in compatibility mode, select your operating system, and hit the OK button. We can get this done by right-clicking on the WhatsApp shortcut icon, then select Properties. 1] Compatability modeĭepending on the version of Windows you’re using, you may have to toggle the compatibility mode for the classic WhatsApp desktop (x86) program. Getting this problem under control is not straightforward, therefore, we expect readers to pay attention to everything we say in the guide. The one found in the Microsoft Store, and the regular classic version. Bear in mind that there are two versions of the desktop app. The big question right now is whether or not this problem can be fixed at all.
You see, the app is basically saying the smartphone is not connected, but such is not the case, therefore, what gives? Some users of the WhatsApp desktop app have been experiencing a particular problem when trying to set up the service to work. It makes life so much easier, so when folks are complaining about issues in regards to the tool, we have no choice but to look into it. WhatsApp Desktop app is a must-have for anyone who wants to be productive instead of always having to check their phones when they are using a computer.
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